House of Allure Interiors & Design is proud to deliver comprehensive design services suitable for a range of project demands. We seek to enhance your quality of life by bringing beautiful, functional, and attainable design to the spaces within your home.

0427 010 043

“where your style comes to life”

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Frequently Asked Questions

INTERIOR DESIGN SERVICE QUESTIONS
HOW DOES THE DESIGN PROCESS WORK?

Firstly, we begin with a discovery call — a chance to understand your project, your lifestyle, and what you’re hoping to achieve. Every project is unique, so this initial conversation helps us determine whether we’re the right fit and outline how we would approach your space.

The next step is an initial consultation, either in person or virtually. From there, we prepare a detailed design and fee proposal outlining the scope of work. This focuses on the design process itself rather than the full project cost, as selections and documentation are developed over time. If you choose to proceed, a signed agreement and deposit secures your place in our schedule.

We then move into site measure and documentation, followed by space planning and design development. Once the design is resolved, we present the concept for your review before progressing into the next stages of the project.

How do I select the right Designer?

Choosing the right designer comes down to alignment — both in aesthetic and in how you like to work. A successful project relies on clear communication, mutual trust, and a shared understanding of the outcome you’re working towards.

We recommend reviewing a designer’s portfolio and past work to ensure their approach resonates with you. Social media can also offer a more behind-the-scenes look into how they think and work.

As the design process can span months — particularly for renovations — feeling comfortable and confident in your designer from the outset is key.

Why should I consider adding an Interior Designer to my project when I already have a Builder/Architect?

An Interior Designer focuses on how a space is experienced — ensuring the internal environment feels considered, cohesive, and tailored to how you live.

While architects and builders lead the structural and construction elements, an Interior Designer brings a detailed layer of thinking across layout, joinery, materials, finishes, and furnishings. This ensures the internal spaces not only function well, but feel resolved as a whole.

When these roles work together, the result is a more integrated outcome — where every decision contributes to the overall look, feel, and liveability of the home.

For more complex renovations, particularly where existing documentation is limited, we may recommend engaging a draftsperson early to establish accurate plans before design begins.

What does Design Management entail?

Design Management is a service we provide during the implementation phase of your project. Once you’ve enlisted a builder for your renovation, they take on the role of the Project Manager, overseeing the site and coordinating trades.

 

Our Design Management service ensures that the intricate design details are faithfully executed, and our design intent is maintained throughout the project. This can involve on-site assistance with decisions and addressing any issues that may arise, especially in larger projects or heritage homes where unexpected challenges may emerge during construction.

 

While we can conduct regular site visits at crucial stages, the overall timeline and execution of the build remain under the purview of your appointed builder. Design Management is billed hourly in advance, with time blocks tailored to the scale of the project.

WHAT DOES FULL SERVICE INTERIOR DESIGN MEAN?

Full Service Interior Design entails providing a comprehensive, “done-for-you” design solution for your project, covering everything from the initial concept to the final styling. Our team takes on the responsibility of handling all the details, including research, selection, purchasing, coordination, and installation. We guide you through our signature process to achieve a beautiful outcome. This full-service approach is applicable to a single room, a group of rooms, or an entire home in a single installation. Many of our clients prefer working in phases, and consequently, full-service projects are often completed one room at a time. It’s important to note that full service still applies even if you already own some of the pieces we incorporate into your project.

DO YOU OFFER CUSTOM OPTIONS & DO I HAVE TO DO CUSTOM EVERYTHING?

We provide a range of customised options tailored to the specific needs of each client and the space we are designing. This may involve custom furniture, upholstery, curtains, and bedding, adding unique touches that give a space the distinctiveness most clients desire. It’s important to note that not everything needs to be custom-made; we collaborate with various trade suppliers and are open to incorporating ready-made items into your design. Customisation doesn’t necessarily translate to higher costs; we work within various budgets to ensure that the finished design is personalised to suit your lifestyle and taste, delivering a unique and thoughtful result.

CAN I CHANGE MY MIND IF I PLACE AN ORDER ON A CUSTOM PIECE?

Once an order is placed and acknowledgement received from supplier/ workroom it cannot be cancelled. This is especially true for custom orders. These require extra time, special consideration and skilled artisans to create a unique piece just for you, and for that reason manufacturers will not cancel custom orders. Stocked items may be cancelled but typically a restocking fee is charged. These fees range from 15% to 35% depending on supplier.

HOW INVOLVED WILL I HAVE TO BE IN THE DESIGN PROCESS?

The majority of our clients prefer a hands-off approach, entrusting everything into our capable hands. Based on years of experience, we’ve found that the design process runs smoother, and your design investment goes further when we fully manage the project after understanding your needs and desires for your home. While we highly value our clients’ ideas and input to ensure the space reflects your style and lifestyle, we take care of all the details. Our process involves presenting you with great choices and options, making recommendations, and guiding you through decisions, all while educating you along the way. We strive to make the process simple and enjoyable, taking a personable approach to collaboration. We ask for the opportunity to earn your trust, handling all the details for a stress-free experience.

HOW LONG WILL THE PROCESS TAKE?

This is really dependant on the scope of work and complexity your project could last anywhere from 8 weeks to 26 weeks – longer if there is construction and remodeling involved. We will discuss the timeframe upfront with you before the project begins.

WHO ARE YOUR TYPICAL CLIENTS

Our clients come from diverse backgrounds, representing various life stages and lifestyles. We cater to young professionals embarking on their first living space, empty-nesters preparing to downsize, career-driven individuals, bachelors, bachelorettes, high net worth individuals, families with young children, and individuals with unique lifestyles. The commonality among our clients is their shared desire for a home that serves as a sanctuary, complementing their unique tastes and lifestyles.

 

We welcome clients at every stage of life and are committed to meeting their diverse design needs.

 

Our ideal clients are those who recognise the value of the creative process and appreciate the experience, expertise, and systematic approach of a professional design team. They trust our team to deliver exceptional results, make decisions decisively, and are ready to take action. These clients are willing to invest in creating a home that truly reflects their vision, understanding the intrinsic value of beautiful, high-quality design work.

DO YOU OFFER FREE CONSULTATIONS?

We do charge a non-refundable fee for our initial in home consultations since this will be working session and we are blocking out a specific time on our calendar and traveling to your home to assess the space, make recommendations, give solid design advice and direction, and put together a Design & Fee Proposal for you. Most clients understand that this is a minimal cost compared to not calling in a professional from the beginning and possibly end up making costly mistakes. Clients have thanked us for the information and guidance that they receive during our consultation, and for them, it is absolutely worth the small investment into making their home one that they can be proud of.

WHAT IS INCLUDED IN THE INITIAL CONSULTATION?

The initial consultation is a pivotal step in our design process. Following the discovery call to ensure a potential fit, the in-home consultation is the next phase. This two-hour appointment is a collaborative working session where we provide you with invaluable expert guidance, ideas, and information to set you on the right path for your project. During this session, we conduct a thorough tour of your entire home, helping you define the project scope. We delve into discussions about your style, lifestyle needs, vision, budget (we can help establish one if needed), timeframe based on scope, and we manage your expectations about the process. Furthermore, we provide details about our work approach, how we bill for our services, and how we meticulously handle every aspect of your project. Following this consultation, we’ll present a comprehensive Design & Fee Proposal to proceed with your project.

DO YOU HAVE A SIGNATURE STYLE YOU PREFER?

While we have a distinctive design point of view that leans towards layered, sophisticated contemporary interiors, we also take pride in our flexibility and ability to tailor designs to our clients’ preferences. Our commitment to excellence means we strive to create the perfect design for each client, incorporating their individual tastes and needs. Many clients are drawn to us for our skillful use of colours, patterns, and textures that enhance the interiors we typically enjoy creating.

CAN YOU USE MY EXISTING FURNITURE?

Absolutely, we encourage clients to incorporate and celebrate the treasured pieces they already own. This not only adds a personal touch but contributes to a homely and unique design. We highly respect our clients’ desire to repurpose and reuse items whenever feasible. However, we maintain honesty about what will complement the overall design. For instance, if a piece is too large for the room, we might suggest relocating it to another space where it could be a better fit.

WHAT GEOGRAPHICAL AREAS DO YOU SERVE?

Our physical location is in the southern region of Adelaide, and our services extensively cover Adelaide, The Fleurieu, and The Hills. However, geographical distance doesn’t limit our ability to collaborate. If your project aligns well with our expertise and approach, we’re open to discussions regardless of your location. Whether you’re outside of Adelaide or even international, we’re willing to explore your design requirements and find suitable solutions.

WHAT ARE YOUR FEES?

Determining our fees involves a personalised approach based on the unique aspects of each project. During your initial consultation, we’ll delve into your vision and the scope of work required. Following this, we’ll provide you with a detailed Design & Fee Proposal. For Full Service Interior Design projects, our fees are typically a flat rate, ensuring transparency and clarity about the overall costs from the outset. This approach allows you to understand the likely fees upfront, tailored to the specific scope of your project.

CAN I ORDER JUST CUSTOM MADE WINDOW TREATMENTS, CUSHIONS & BEDDING?

Certainly! If you’re specifically interested in custom soft furnishings such as curtains, blinds, cushions, and bedding, you’re more than welcome to engage our services for these elements alone. We can meet with you in your home, take measurements, quote, and craft tailor-made soft furnishings that suit your style and space. It’s important to note that, unlike curtain and blind showrooms that may provide this service for free, we operate as design professionals, and therefore, we do charge a fee for our expertise and personalised design approach.

HOW DO YOU WORK WITH TRADES PEOPLE?

As we are not general contractors or project managers, we do not directly hire subcontractors for executing designs in your home. It’s your responsibility to engage and ensure that all tradespeople are properly qualified and have the necessary documentation. Tradespeople may include general contractors, architects, builders, plumbers, electricians, wallpaper hangers, painters, handymen, installers, fabricators, joiners, cabinet makers, tilers, and other specialists.

 

We’re more than happy to meet with the contractors and subcontractors you hire to review our design plans, drawings, materials, and other specifications. They are responsible for verifying all dimensions before commencing work.

 

If you don’t have contractors or lack the time to research, we can provide you with a list of tradespeople we may or may not have worked with in the past. You are responsible for interviewing and vetting them before signing a contract and paying for their services. While we won’t interview tradespeople on your behalf, we can advise you on questions to ask and points to cover in your meetings. Upon request, we can attend the initial meeting to discuss design concepts and feasibility, offering our observations and expert opinions based on that meeting.

 

We do, however, directly engage trades and artisans responsible for custom window treatments and installation, custom bedding, custom furniture, and custom upholstery.